I have always booked and loved to watch movies in an inox theatre. I have always loved the experience but this time i felt like i should bring this to your case.
I stay in kondhwa, pune. Nearest inox theatre is royal heritage mall, undri. I booked recliner seats for me and my wife. Seat number were a16 and a17. I paid ₹783. ₹700 for 2 tickets (Expensive as they were recliners) and ₹83 for online handling fees which doesn’t matter to me. I reach at the theatre on time. Comes to my presence that a17 recliner isn’t working at all. I got so frustrated that i had to really bring this to your attention. The money i paid was of no use at all. I told my wife to sit on my seat so only she enjoyed and my fun was destroyed by the poor condition of the seats which aren’t taken care of by the useless staff.
Please make sure that all the seats are in good and working condition or else next time i’ll be forced to go to the consumer court. Utter waste of money for not getting what is paid for. Was this information helpful? | 
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