[Resolved] Inox Leisure / Inoxmovies.com — food was rotten and smelling

Pooja Tejaswi

from New Delhi, Delhi

Address:

Gautam Buddh Nagar, Uttar Pradesh

Yesterday i went to inox at greater noida in msx mall to watch a movie (The loin king) and had the worst experience, our seat no is f-17 to 21. It was pathetic moment in life
I have purchased one burger, papri chaat and one pieces of patties and taking 3coffees and 1 tea by paying ₹ 850/-. Quality of burger were very very poor and patties was rotten they were stale. Surprised to get such poor quality food at inox after paying exorbitant prices at monopoly place. Please take necessary actions and do needful... It's brand keep in mind ☺
Thanks

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Sep 15, 2019

Complaint marked as Resolved

INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2019

INOX Leisure / INOXMovies.com Customer Care's response Dear Guest,

At the outset let me thank you for your feedback. It is important to get feedback from our guest on our services offered. This gives us a chance to make constructive and positive changes in our workplace.

We would request that you let us know your contact and show details as we would like to speak to you in person. I assure you that we are committed to offer world class cinema experience. In that regard your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOX Web Team