[Resolved] Inox Leisure / Inoxmovies.com

[Resolved] Inox Leisure / Inoxmovies.com — horrible service

D Deepti solankii from Mumbai, Maharashtra

Children were crying, we ordered 2 large tubs of popcorn n wanted seperate paper holders for them but even theanaget refused saying even those are chargeable, very sad, first of all ul charge so much just for popcorn over that ul cannot take care of customers specially children's. Very sad, manager sunny kachar was not helpful and very rude. Kindly. Look into this matter, it is really sad state of affairs these days, and this happens only here. All. Other threatres are very helpful. Hopefully people stop coming to this place and realise now customer unfriendly it is Was this information helpful? No (0) Yes (0)
Aug 11, 2018 Complaint marked as Resolved INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint. Verified Support Jun 27, 2018 INOX Leisure / INOXMovies.com Customer Care's response Dear Guest, We apologize for the inconvenience caused to you. We would like to clarify that all popcorn tubs are part of the inventory . Each tub has to have a corresponding receivable amount and hence not sold loose. The same can only be given on purchase of the popcorn, hence regret that the same could not be given as requested. We assure you that all the activities, events, programs and operations at INOX are done with guest-centric approach and we are extremely sensitive to the overall quality and experience that our guests have at our premises. Your Patronage of INOX is important and we look forward to Welcome you once again. Regards, INOX Support
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Comments

Deepti solankii

from Mumbai, Maharashtra

Extremely sad, like I said i[censored] cannot attend to customers to just given a single paper tub, when u make so many like u can't keep some extra .like I said ul charge 5 times the actual cost and u can't give an empty tub .this is our last visit here and also our friends and will be spreading the world socially .

MEET KHACHAR

from Anand, Gujarat

I don't want any combo but they say it is compulsory... Is it compulsory?
Inox:shree rang palace zadeshwar