[Resolved] Inox Leisure / Inoxmovies.com — id proof

Mithuna Muralidharan

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

I had bought ticket for annabelle. But since my aadhar card did not specify my dob, the management of inox kharghar did not allow me to watch the movie even though i had another adult with me. No refund was provided either. A girl without an id proof was permitted to go but i wasn't. Is this the way inox deals with issues like this? Pls make sure to mention that aadhar is not suitable as an id. After having to deal with this situation, no one would feel like to watch the movie or come to inox again.

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Sep 25, 2017

Complaint marked as Resolved

INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.

Verified Support

Aug 25, 2017

INOX Leisure / INOXMovies.com Customer Care's response Please provide us with our contact details and email address to [protected]@inoxmovies.com.

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Comments

[email protected]

from Chennai, Tamil Nadu

Hey hi,

Seats are broken in the Audi. Unable to sit comfortable. What the service you people giving to your customers.
Really I'm unhappy with you Inox.

Yashika Garg

from Srinagar, Jammu and Kashmir

It was a very Pathetic atmosphere while watching Badshaho at Inox Rohtak on Friday 4:40 PM show.
There were no rules and regulations followed. Drunk audience was present in the auditorium and were using abusive language. No action was taken against them by the authorities.