[Resolved] Inox Leisure / Inoxmovies.com — internet service issue

Santosh Surwade

from Mumbai, Maharashtra

Address:

Thane, Maharashtra, 421301

I had movie time today at 7.30 pm at kalyan east when i tried to connect with inox wifi but unable to connect with the same for that thing i have been charged.
I had really bad experience with inox wifi at kalyan east so i am not gonna recommend any of my friends definitely.
I[censored] r not providing internet service so kindly stop charging for the same.

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Jul 14, 2018

Complaint marked as Resolved

INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.

Verified Support

Jun 11, 2018

INOX Leisure / INOXMovies.com Customer Care's response Dear Guest
At the outset let me thank you for your feedback. It is important to get feedback from our guest on our services offered. We would like to clarify that we do not provide any WIFI services and hence would like to understand this complaint better .Please mail us contact and show details on [protected]@inoxmovies.com.
We can check the same and revert. Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOX Support

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Comments

Tejeshwar332

from Delhi, Delhi

At the counter of IONEX Zsquare mall kanpur. I waited for more then 10- 15 Min to take ticket and then they forced me to take Combo also along with the ticket. I spoke to Mr. Hament who is the manager of that IONEX and he was also forcing me to take that combo. What kind of service is it.

My ticket no is 014778 to 01782.