[Resolved] Inox Leisure / Inoxmovies.com — [protected]@gmail.com | |||
I mr pundorikaksha bora, when booking my inox show on 11august 2019 at 5.50 lions king on online through sbi net banking they will book my seats and i get the transaction success messages and immediately bank debit my amount, but i not get any email for booking confirmation then i immediately call the front office of jorhat inox and details described the matter on telephone, then they informed me that your booking is not confirmed if you want then we booking it manually and your bebit transaction will be refund automatically within a week, but one week is over still no refund is made from inox site. Now what is the legal procedure i will take to refund my money... Kindly explain as early. Was this information helpful? | |||
Sep 23, 2019 Complaint marked as Resolved INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint. Verified Support Aug 20, 2019 INOX Leisure / INOXMovies.com Customer Care's response Dear Guest, We apologize for the inconvenience caused to you. There may have been a connectivity problem, as a result of which your transaction did not get confirmed. We request you to kindly liaise with your issuing bank for refund as the transaction done was not verified /authenticated on our gateway hence the payment was not accepted on our side. The amount that is debited is on hold with your issuing bank and will only be released back if you state a chargeback. As the same cannot be initiated by merchant we are requesting you to do the needful time frame will depend on your issuing bank. Your patronage of INOX is extremely important to us and we hope that you continue to visit us. Warm Regards, INOX Support Phone:[protected] | Fax:[protected] | Website: www.inoxmovies.com Join us on: - http://www.facebook.com/INOX-Leisure-Ltd Follow us on: - http://twitter.com/INOXMovies | |||
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Kindly provide me the patrons rights
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Mario