[Resolved]  Inox Leisure / Inoxmovies.com — miguiding customer and making food

Address:Aurangabad, Maharashtra, 431001
Website:Consumer complaint

I visited inox theatre in aurangabad, reliance mall on 15/09/2017 fot the show boyzz. The ticket was of 65₹ but the staff told me that that tickets are of 95₹ we have almost taken 15 tickets. The staff told that popcorn and cold drinks are compulsary combo. We all refused for the combo but thr staff name ramdas gaikwad. Told that u have to take it compulsary and pay per ticket for 95/- and told (Aap ko lena hi padenga) thn we went to. Themanager mr. Satish ghorpade was the worst experice in that theatre... He talked so rudely and he was not corporating and told us (Ki tumko jo karna hai karo) and went in... Thn further i was asking for the head of inox thetre unit manager mr deepak g... He was not there in the thetre and all stafff were telling to gooo and giving badwords... These 3 people in the theatre are makinf frodd with customer... And... And giving misguiding everyone abt this ticket and combos offer... And making every one to buy it compulsary... They are giving tickets of print 65/- and taking money of 95/- per tickets... So guyz be careful its not written anywhere that vombos are compulsary... So be aware... And fight for justice...
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Oct 18, 2017
Complaint marked as Resolved 
INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
Verified Support
Sep 17, 2017
INOX Leisure / INOXMovies.com Customer Care's response
Dear Guest,

We apologize for the inconvenience caused to you. Kindly provide your contact number as we would like to speak to you in person and understand the feedback sent.

I assure you that we are committed to offer world class cinema experience. In that regard your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOX Web Team
Complaint comments 

Comments

I went to inox raja park Jaipur to watch Newton on 23/09/2017 at 03:05 pm show. We had a pathetic experience. Royal tickets and local experience. Smelly [censored] theatre. You can actually hear another screen. So basically 2 movies at one time.

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    INOX Leisure / INOXMovies.com Phone
    +91 22 4062 6900
    INOX Leisure / INOXMovies.com Address
    Viraj Towers, 5th Floor Western, Express Highway, Andheri (East), Mumbai, Maharashtra, India - 400093
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