[Resolved]  Inox Leisure / Inoxmovies.com — misbehaviour of security while entry to cinema hall

Address:36 mall raipur, 492001

Me and my family was entering to Cinema hall after purchasing ticket in raipur city 36 mall raipur, I was been informed prior purchasing ticket that AC is not working, I just asked let me check how much. AC is working then we will think of seating or not, we didn't ask for any refund he started to argue with us why u have buy ticket i[censored] don't want to seat we want refund any money ...even I didn't ask for any amount refund .his voice was too loud in public we reported to manager of Inox raipur
Was this information helpful?
No (0)
Yes (0)
Jul 18, 2019
Complaint marked as Resolved 
INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
Verified Support
Jun 15, 2019
INOX Leisure / INOXMovies.com Customer Care's response
Dear Guest,

At the outset let me thank you for your feedback. It is important to get feedback from our guest on our services offered. This gives us a chance to make constructive and positive changes in our workplace.

We would request that you let us know your contact and show details as we would like to speak to you in person. I assure you that we are committed to offer world class cinema experience. In that regard your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOX Web Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    INOX Leisure / INOXMovies.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    1200
    Pending
    274
    Resolved
    629
    INOX Leisure / INOXMovies.com Phone
    +91 22 4062 6900
    INOX Leisure / INOXMovies.com Address
    Viraj Towers, 5th Floor Western, Express Highway, Andheri (East), Mumbai, Maharashtra, India - 400093
    View all INOX Leisure / INOXMovies.com contact information