[Resolved] Inox Leisure / Inoxmovies.com — misbehaviour of the staff/ignorant towards duty/non-refundable | |||
I had booked 5 tickets for satyameva jayate at inox citi centre, chennai. The security didn't let us in and directed towards the counter where along with my family i had to wait for 30 minutes! The movie began at 4pm and we were in talks until 4:35. When i asked for refund, they denied. Staff didn't respond after that. We had to walk out. Kindly refund the full amount. Tickets were purchased from the counter. Was this information helpful? | |||
Sep 17, 2018 Complaint marked as Resolved INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint. Verified Support Aug 17, 2018 INOX Leisure / INOXMovies.com Customer Care's response Dear Guest, At the outset let me thank you for your feedback. It is important to get feedback from our guest on our services offered. This gives us a chance to make constructive and positive changes in our workplace. We would request that you let us know your contact details as we would like to speak to you in person. I assure you that we are committed to offer world class cinema experience. In that regard your patronage of INOX is extremely important to us and we hope that you continue to visit us. Warm Regards, INOX Web Team | |||
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