Hi,
I am writing to you for the refund of the tickets and any other form of compensation for the movie avengers infinitywars at omax inox greater noida. I had four tickets of insignia screen on 29.04.2018, as i was sitting on the corner most seat, your ushers were continuously, even after asking them not to, were poking or tapping me on my shoulders and asking me to ask people sitting next to me and ahead for any food orders. Further, after every 5 minutes i was disturbed for similar such inquiry.
Subsequently at the interval, i went to the counter and asked him to clear my bill. Upon which i was told that the bill will come to me with the order. However, your staff not only lost all our bills but in the middle of the movie one of your ushers came to me with a rough bill of orders of all the four seats and said started talking to me. I asked him to get a proper bill and told him to not disturb me but again the same did not happen and until the end someone or the other was continuously disturbing me.
Not only was i unable to watch the movie but also the plate on which my food was served had oil at the bottom of it and when i kept the same on my lap, it stained my white dress.
That when the same was addressed to the manager, he instead of helping me told me that all the staff is only 10th standard pass so it's not his fault. To my surprise, your manager was more interested in knowing my personal details like my job status and where i live and when reluctantly, i told him that i an advocate by profession, i was told by him that he will whatsapp me for some legal advice.
I was so overwhelmed by the response that i quickly wrote the feedback form and rushed out.
So for all that money and traveling till greater noida from delhi, i neither saw the movie nor enjoyed my meal. I even lost a white dress to oil stain and was asked abrupt questions.
You are kindly requested to reimburse me for the movie, travelling, dress and mental agony caused to me.
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