[Resolved] Inox Leisure / Inoxmovies.com — movie subtitles

abhay06

from Mumbai, Maharashtra

Address:

203 A, MIRAJ MALHAR, NEW BHUPALPURA, Udaipur, Rajasthan, 313001

The movie dear comrade was released a few days ago and inox udaipur had shows of the movie so i went to watch it. But because of tamil language it was supposed to have english subtitles so that other people can also watch it. So many theatres have also shows of this movie and they also have subtitles. How was to supposed to see a telugu movie in rajasthan without subtitles.

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Aug 31, 2019

Complaint marked as Resolved

INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2019

INOX Leisure / INOXMovies.com Customer Care's response Dear Guest,

At the outset let me thank you for your feedback on INOX. It is of great importance to us that our guests take time to let us know of our services offered as it gives us a chance to look into our daily operations and make constructive and positive changes in our working.

Further in regards to the feedback on the lack of subtitles in movie releases. We would like to clarify that the all movies are in a pre-determined format and subtitles or lack of are pre decided by movie production team. However, we have made a note of your feedback as we would endeavor to give our special needs guests the best of facility and movie experience.

Please do continue to watch movies with INOX we look forward to assisting you, please do reach out to me on my given contact details.

Best Regards,
INOX Web Team