[Resolved]  Inox Leisure / Inoxmovies.com — person claiming manager at inox and threatening of calling cop

Address:

Kolkata, West Bengal

Me my husband and child came inox cc2 kolkata to watch the movie padmavat 11.20pm show.
Till date we have never been asked to take a ticket for my child who is 5plus suddenly to our surprise one person named tushar chakraborty claiming himself as the manager of inox without any i card restricts our entry in the hall. We ask them for another ticket together as we can't let our child sit in some other row. This person keeps on arguing saying we need to take a entry ticket for the child and then it's upto us whether we want to sit or not. On asking his i card he threats that he will call the cops. Cops for what? I told them to call the cops as he can't show his icard while at duty. Another person from inox who stands outside the entrance snatches away the two tickets which my husband was holding. Is this way employees at inox are trained to behave while at work???
To our rescue the person at the ticket counter gave us another ticket joined us to the hall to our previous two seats and finally requesting few other customers managed us three seats together.

This is our last visit to inox and hope if there is any authority actions should be taken against employees those who can't find solution to problem and harrassing customers. Date: 25.01.2018, show timing: 11.20pm