[Resolved] Inox Leisure / Inoxmovies.com — recliner seats not working

Vatsal Savla

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400086

Today i had a show in inox ghatkopar rcity mall at 8.25 for the movie badla in screen 4 seat a5 (Royal recliner). I was soo upset to know that the recliner seat werent working.. This is my 2nd experience with inox rcity where the seats arnt working.. Whats the use of spending so much on a ticket when you cant enjoy the experience.
I am so upset and would never watch a movie with inox again.

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Apr 21, 2019

Complaint marked as Resolved

INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.

Verified Support

Mar 19, 2019

INOX Leisure / INOXMovies.com Customer Care's response Dear Guest,

We thank you for choosing INOX and appreciate the time taken to share valuable feedback. Kindly share your contact number/booking details so that we can have this looked into. Please mail us on the mail id [protected]@inoxmovies.com. You can also reach us on the given contact number.

Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOX Support

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Comments

SHOIB ALI

Sir,

The aircondition is not started while we are watching the movie also there is no one here to take care for this which leads to unsatisfaxtion with the inox services.

M Dennis Drago

I visited Inox Margao Goa today to watch the Movie Kesari.There was not single non veg food option, plus the paneer sandwich which i ordered was not fresh.