[Resolved] Inox Leisure / Inoxmovies.com — Regarding not getting same no of tickets as i booked 444965 | |||||
I did booked for 3 tickets and used nearbuy voucher of 500 and paid extra 57.50 by my debit card but after booking i got messsage as i booked only 2 tickets. I can attach proof of confirmation i got in app after paying that amount. I did on 27th april 2017 for show on 30 april 2017 at 8:10 am. I didnt expect these gonna happen. Now i lost my 500 rupees voucher for just 2 tickets how can u solve this. Reply soon as it is this sunday Was this information helpful? | |||||
May 30, 2017 Complaint marked as Resolved INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint. Verified Support Apr 29, 2017 INOX Leisure / INOXMovies.com Customer Care's response Dear Guest, We apologize for the inconvenience caused to you. Kindly mail us at [protected]@inoxmovies.com with the following details to enable us to trace your booking and follow up on your request: - Mobile number provided for booking ticket(s) - Date on which the booking was made - Whether the bookings were done through INOX website, INOX box office, Paytm or Bookmyshow (for Paytm and Bookmyshow bookings please mail them on [protected]@paytm.com and [protected]@bookmyshow.com respectively) Your concern is o[censored]tmost importance to us and we look forward to resolving it soon to your satisfaction. Regards, INOX Support Verified Support Apr 29, 2017 INOX Leisure / INOXMovies.com Customer Care's response Dear Guest, We understand that you have spoken to our CRM -Manager and as discussed the booking was confirmed for 2 tickets .We have also checked with our back end team and did not find any technical issues with confirmation.The voucher was used by you and hence cannot be reused as per terms and conditions. Request you to refer to the same on Nearbuy app. Your patronage of INOX is extremely important to us and we hope that you continue to visit us. Warm Regards, INOX Support | |||||
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