[Resolved] Inox Leisure / Inoxmovies.com — rough behaviour of personnel at ticket counter

Sidhu3444

from Rampur, Himachal Pradesh

Address:

Jaipur, Rajasthan, 302016

Sir this is to notify you a employee name rahul at inox city plaza jaipur has shown rough and rude behaviour
Since we were giving him 500 rs notes since we have to see padman show of 5 pm and he on 1st instance said that he require 20 rs change before we gave him 20rs he said he will us 80 rs in coin form we said no we are giving him
Than the words used by him was i[censored] r intersted 80rs coin than it is ok otgerwise leave tge counter that too in very rough and rash manner and when we protested he said that he is not at fault
It is a humble request kindly take some stringent actions so in order to reprimand that person from doing such actions in future

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Mar 25, 2018

Complaint marked as Resolved

INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.

Verified Support

Feb 12, 2018

INOX Leisure / INOXMovies.com Customer Care's response Dear Guest,

At the outset let me thank you for your feedback. It is important to get feedback from our guest on our services offered. This gives us a chance to make constructive and positive changes in our workplace.

We would request that you let us know your contact details as we would like to speak to you in person. I assure you that we are committed to offer world class cinema experience. In that regard your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOX Web Team