[Resolved] Inox Leisure / Inoxmovies.com — seats in broken condition

Gowri Eashen

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

I booked a ticket for a movie hara hara mahadevaki on 2nd of oct 2017 chandra metro mall vadapalani, chennai, screen - 1 seat h9 and h10. The worst ever seats. The seats were broken and only cushion were piled up for seating. And yesterday again i booked the same seats and still it is in the same condition. Worst ever movie experience with inox. Not even a penny worth. Also a pungent smell in the halls. I once had a great respect to the organization and it's no more.

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Dec 15, 2017

Complaint marked as Resolved

INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2017

INOX Leisure / INOXMovies.com Customer Care's response Dear Guest
At the outset let me thank you for your feedback. It is important to get feedback from our guest on our services offered. This gives us a chance to make constructive and positive changes in our workplace.
We would request that you, mail the details of the booking and your contact details on [protected]@inoxmovies.com.

We can check the same and revert. Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOX Support