[Resolved] Inox Leisure / Inoxmovies.com — selling food combo compulsory

pathiik shah

from Vadodara, Gujarat

Address:

Anand, Gujarat, 388001

In anand inox i go for movie bazaar on 26th oct 2018 10:15 pm show, during booking they are saying that ticket price is 230 with combo and it is compulsory or else book your tickets online, the actual price is 150 rs only, but why they are selling combo compulsory it should be an optional, u can't force customer to take a combo and u also can't say like this that u buy at 230 ra from here or else book online. This is the way u treat your customer. I'm not tolerate this thing. I[censored] can't resolve this then i will go in consumer court.

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Nov 30, 2018

Complaint marked as Resolved

INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2018

INOX Leisure / INOXMovies.com Customer Care's response Dear Guest,

At the outset let me thank you for your feedback. It is important to get feedback from our guest on our services offered. This gives us a chance to make constructive and positive changes in our workplace.

We would request that you let us know your contact detail as we would like to speak to you in person. I assure you that we are committed to offer world class cinema experience. In that regard your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOX Web Team