[Resolved] Inox Leisure / Inoxmovies.com — stale food supplied at inox zadeshwer bharuch

anish nishchal

Address:

Zadeshwer Bharuch, Bharuch, Gujarat, 392001

On 15th march 2020, we went to watch english medium in zadeshwer inox bharuch, show was in screen 1, seat no a23-a30, show timing was 2130hrs. We pre booked two family combo. Samosa in combo supplied was stale and smelling. It was so bad that even though we were sitting in dark we could smell the foul smell coming out from samosa
We immediately lodge our complent at food counter.
This type of service was not accepted at inox. It was a very horrible experience. Please ensure this type of incident is not repeated and proper action to be taken against the culprit.
Ensure quality is maintained as per the reputation of inox brand.

+1 videos

Was this information helpful?

No (0)

Yes (0)

Apr 16, 2020

Complaint marked as Resolved

INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2020

INOX Leisure / INOXMovies.com Customer Care's response Dear Guest,

We thank you for choosing INOX and appreciate the time taken to share valuable feedback. Please share your contact number /booking details on [protected]@inoxmovies.com.

Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOX Support