[Resolved] Inox Leisure / Inoxmovies.com — theatre rules and regulations

Vidushi Tekriwal

from Kolkata, West Bengal

Address:

CD 226 SALT LAKE, Sector 1, Kolkata, West Bengal, 700064ibi

The local inox theatre in my city does not allow patrons to bring food and beverages into the hall this includes water bottles. Thus, forcing customers to buy water which has a massive price hike when compared to the price of bottled water outside the theatres. Though there are free water dispensers available the cleanliness and safety of it cannot be guaranteed, as it is just stored water and no water filter is attached.

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Jan 21, 2020

Complaint marked as Resolved

INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.

Verified Support

Dec 21, 2019

INOX Leisure / INOXMovies.com Customer Care's response Dear Guest,

We thank you for choosing INOX as your movie destination.

We have received your mail and we would like to inform you that presently there is no regulation, which mandates the Cinema Exhibitors to allow the patrons to carry outside eatables and drinks into the cinema theatres. The matter is Sub- judice in the courts and therefore the stay is still operational.

Please feel free to get in touch with us for any further assistance.

Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Verified Support

Dec 21, 2019

INOX Leisure / INOXMovies.com Customer Care's response ear Guest,

We thank you for choosing INOX as your movie destination.

We have received your mail and we would like to inform you that presently there is no regulation, which mandates the Cinema Exhibitors to allow the patrons to carry outside eatables and drinks into the cinema theatres. The matter is Sub- judice in the courts and therefore the stay is still operational.

Please feel free to get in touch with us for any further assistance.

Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Regards, INOX Support