[Resolved]  Inox Leisure / Inoxmovies.com — ticket booking

Address:Rajkot, Gujarat

Hello sir I m riddhi kariya from rajkot. My complain is about ticket booking for first row it means A row. Last Friday I wish to book movie ticket in inox R word cinema which known as dharam cinema..when I book my ticket online there in no sit available in A row means first row.. but when we went for the movie A row is totally empty. And when I complain to the manager he said that A row is only for VIP person.. it is very amberancing to me.. we give a money for watch movie in first and high row.but manager sir give not respect and only insulting behave with us..please take an action for him. Otherwise I shall complain in consumer court.
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Jul 13, 2019
Complaint marked as Resolved 
INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
Jun 09, 2019
Updated by Riddhi kariya
Hello sir I m riddhi kariya from rajkot. My complain is about ticket booking for first row it means A row. Last Friday I wish to book movie ticket in inox R word cinema which known as dharam cinema..when I book my ticket online there in no sit available in A row means first row.. but when we went for the movie A row is totally empty. And when I complain to the manager he said that A row is only for VIP person.. it is very amberancing to me.. we give a money for watch movie in first and high row.but manager sir give not respect and only insulting behave with us..please take an action for him. Otherwise I shall complain in consumer court.
Verified Support
Jun 09, 2019
INOX Leisure / INOXMovies.com Customer Care's response
Dear Guest,

We thank you for choosing INOX and appreciate the time taken to share valuable feedback. Kindly share your contact number /booking details so that we can have this looked into. Please mail us on [protected]@inoxmovies.com OR reach us on the given contact number.

Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOX Support
Phone:[protected] | Fax:[protected] | Website: www.inoxmovies.com
Join us on: - http://www.facebook.com/INOX-Leisure-Ltd Follow us on: - http://twitter.com/INOXMovies
Jun 10, 2019
Updated by Riddhi kariya
Contact no.[protected]
Complaint comments 

Comments

I booked tickets via Inox app tickets not confirmed but amount debited from my bank account.
Air conditioner was not working and as there were only 5-6 people were there this does not mean that they will put a standing in front of a row a ask everyone to sit in that row they charged the regular ticket i paid 190 rs for a coldrink and 130 rdmomos and when I was sitting in the Hall I was sweating its 46° outside worst hospitality ever seen.

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    INOX Leisure / INOXMovies.com Phone
    +91 22 4062 6900
    INOX Leisure / INOXMovies.com Address
    Viraj Towers, 5th Floor Western, Express Highway, Andheri (East), Mumbai, Maharashtra, India - 400093
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