[Resolved]  Inox Leisure / Inoxmovies.com — ticket counter

Address:Dhanbad, Jharkhand, 826001

I went to dhanbad inox, and booked ticket from the counter they added the combo in my ticket without asking me or without notify me and happened so many times, sometimes i didn't received the combo which they included in my ticket price because i don't know combo is added. Today it happened again and when asked to remove the combo then she says if you didn't take the combo then you can't book the corner. What the hell. How much they are frauding the customers by fooling them and including the combo without knowing them.
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May 9, 2019
Complaint marked as Resolved 
INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
Verified Support
Apr 08, 2019
INOX Leisure / INOXMovies.com Customer Care's response
Dear Guest,

At the outset let me thank you for your feedback. It is important to get feedback from our guest on our services offered. This gives us a chance to make constructive and positive changes in our workplace.

We would request that you let us know your contact details at [[protected]@inoxmovies.com] as we would like to speak to you in person. I assure you that we are committed to offer world class cinema experience. In that regard your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOX Support
Nov 01, 2019
Updated by Agnikim Pro
Haha lol who said it resolved
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    INOX Leisure / INOXMovies.com Phone
    +91 22 4062 6900
    INOX Leisure / INOXMovies.com Address
    Viraj Towers, 5th Floor Western, Express Highway, Andheri (East), Mumbai, Maharashtra, India - 400093
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