[Resolved]  Inox Leisure / Inoxmovies.com — ticket not received

Address:Raipur, Chhattisgarh, 492001

I have booked 4 tickets using inox website inoxmovies.com on 18.12.2018 for movie 2.0 for show at inox city mall 36 raipur on 19.12.2018 3.50 pm show. Amount of rs. 440.24 got deducted from my account when i did transaction using sbi internet banking but on successful transaction i haven't received any ticket or confirmation mail. When i checked other options to regenerate ticket i didn't find any such option.my mobile no [protected] is provided for booking
Kindly refund.
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Dec 20, 2018
Complaint marked as Resolved 
today full amount is credited in my account.thanks
INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
Verified Support
Dec 19, 2018
INOX Leisure / INOXMovies.com Customer Care's response
Dear Guest,

We apologize for the inconvenience caused to you. There may have been a connectivity problem, as a result of which your booking did not get confirmed.

Kindly liaise with your issuing bank for refund as the transaction done was not verified /authenticated on our gateway hence the payment was not accepted on our side. The amount that is debited is on hold with your issuing bank and will only be released back if you state a chargeback. As the same cannot be initiated by merchant we are requesting you to do the needful time frame will depend on your issuing bank.

Thank you for your patronage of INOX.

Warm Regards,
INOX Web Team
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Comments

15.12.18 I seen a film odiyan at 6.50 pm, I keep my bag there, when I return home things I keep in bag was missed

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    +91 22 4062 6900
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    Viraj Towers, 5th Floor Western, Express Highway, Andheri (East), Mumbai, Maharashtra, India - 400093
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