Inox Leisure / Inoxmovies.com — tickets

The tickets we wanted were for 5:55 pm ‘ s show. But there was a mistake by the person of inbox and we were given the tickets for 2:20 pm ‘ s show. Now they say the money can’t be refunded nor new tickets. This is a serious issue.!! And disgusting 😡 this has happened in inbox belgaum. And what can we do?? The staff here is really careless.
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INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
Verified Support
Oct 21, 2018
INOX Leisure / INOXMovies.com Customer Care's response
Dear Guest,

At the outset let me thank you for your feedback. It is important to get feedback from our guest on our services offered. This gives us a chance to make constructive and positive changes in our workplace.

We would request that you let us know your contact and show details as we would like to speak to you in person. I assure you that we are committed to offer world class cinema experience. In that regard your patronage of INOX is extremely important to us and we hope that you continue to visit us. kindly mail us your details on [protected]@inoxmovies.com

Warm Regards,
INOX Web Team
Complaint comments 

Comments

We used sbi debit card the card was not accepted then we used cub debit card then we got the ticket but amount has deducted from both the debit cards

Mobile no [protected]
Watched movie in inox mantri square
13/10/2018 3:55 P.M SCREEN 1

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