[Resolved] Inox Leisure / Inoxmovies.com — Wrong ticket booked and staff misbehaviour after asking for refund

5 Reviews
Dhanbad, Jharkhand, India
 Utsav Kant
On 28.05.17 at INOX Dhanbad, Movie ticket for show at 3:25 PM was asked. Time of booking was 1 PM . ticket was booked for 12:40 PM show. When asked for the correct ticket, counter staff plainly lied that ticket for 12:40 show was asked. When matter was discussed with the manager, he behaved no differently. Very rude, money minded and unapologetic staff.

Complaint marked as Resolved Jun 29, 2017

Complaint Status

[May 28, 2017] INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
Verified Support
INOX Leisure / INOXMovies.com Customer Care's response, May 29, 2017
Dear Guest,

Please mail us your contact details on [protected]@inoxmovies.com. We regret the inconvenience caused.

INOX Support
Complaint comments  4 Comments     Updated: Share0Tweet0


In z square mall there are no baggage counter for customer and no other facilities for submitting bags.If anyone comes from another city then where he/she submit their bag for convenience..please provide us baggage counter.
31st may nite show of 10.36 in screen 1 inox, pink sq. raja park jaipur ..film pirates of the caribbean salaz.
its almost 30 min late start.
in late note show it must be start on rite time, we got permission from our parents.
also waste my time. my seat no a11. waste my ticket of rs. 400/-
We have been there with our little one on 11 June.

The seat were ripped up and unhygienic.

We paid 1k for tickets but difficult​ to manage child and pay that high.

10/01/2019 movie SIMBA 7:15 show timing and all staff showing manager behavior and 09:50 to 10:30 timing check the CCTV cameras manager behavior and taking with staff

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    Inox Leisure / Inoxmovies.com - Wrong ticket booked and staff misbehaviour after asking for refund