[Resolved]  Intellipaat — Follow-up to my previous complaint: Refund my Data Science and AI course Amount

Address:AMR Tech Park 3,Ground Floor Tower B Hongasandra Village, Hosur Rd, Bommanahalli, Bengaluru, Karnataka 560068

Hi,

I enrolled to their course when mentioned from their executives that it is going to be the right course as per my needs.

I opted for it and paid the full amount

However, when I attended their 1st batch I got to know that its way more technical and was of no use to me.

I continuously took follow-ups and they were not addressing my complaint in a proper manner over emails. So then I decided to file a complaint over Consumer Forum

They got in touch with me and asked to check for another course which they thought could be useful per my career profile. They also agreed over email that this second course, if found not useful by me, then I'll be eligible for a full refund (and I have this statement over email also)

I agreed as I am here to learn and enhance my skills and grow in the same domain where I have been working from the inception of my career.

However, when the second offered course again proved non-beneficial; I asked them to refund the amount as what they committed to me. But the response I got is they'll refund just 30% of the amount I paid and not the full amount.

I am here to file an official complaint against intellipaat. Please let me know how I need to proceed further with this complaint

Thank you,
Abhilasha
[protected]
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Jul 19, 2022
Complaint marked as Resolved 
Intellipaat customer support has been notified about the posted complaint.
Verified Support
Jun 18, 2022
Intellipaat Customer Care's response
Sorry for the inconvenience caused. Can you please share your order id or the registered email id for verification purposes? Our team will contact you and try to resolve your issue asap
Aug 13, 2022
Updated by Abhilasha Goyal
This issue is still open and it is not yet resolved.

I have not received my refund of 80, 000 INR
Aug 13, 2022
Updated by Abhilasha Goyal
Though, Intellipaat has reached out to me multiple times but this issue is still not resolved and in return of bringing down this complaint, they are offering me another 2 courses

But they are not refunding me my full amount of the course which I paid in one shot

Can you please issue a RED FLAG to my complaint now
Complaint comments 

Comments

Hi Bro

Even I got cheated with them. The only way that I see is to make a complaint in https://gama.gov.in/Default.aspx. We have a toll free number for this and we can explain our issues and file a consumer complaint. I have been following up on my refund for last 30 days and not getting any response on the same.

Nikhil

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