[Resolved] Intellipaat — The Online Courses are not at all upto mark

 
3 Reviews
Bangalore South, Karnataka, India
 monika.arya0118
Hi

I have recently bought the Hadoop course from intellipaat. I have gone through one video before enrolling for the course which was quite good but when I bought the course. After I started the lectures by them I felt they have not planned the lectures as per online training this may be good for class room but there were many things which were skipped and after I wrote them for help their trainer was not able to provide me the same document which they have used in the training. I keep on writing them regarding the help but they only reply to follow the document and never willing to resolve the issue.

We do not only give money for training but also we put our time. Ideally they should return the money if they are not able to help students but they are neither willing to help nor willing to refund the amount.
I strongly demand a quality check for their course contents and remove those courses which are not upto mark they cannot just sell courses under the banner of intellipact and earn money for free.
This was the things which were promised to me before taking the course and nothing is fulfilled yet.
Key highlights of Intellipaat self-paced courses!

1. Highly interactive Video Tutorials.
2. Excellent course material with ease o[censored]nderstanding
3. 24*7 Access & Life Time Support.
4. Prices of self-paced courses are up to 75% cheaper than online training.
5. Hands on Exercises with real time project experience.
6. If you stuck in any unexpected problem we will provide online interactive sessions with trainer for issue resolving.
7. Job assistance - US, UK, and Indian Clients and partners. Intellipaat enjoys strong industry collaboration with +80 clients and multiple consultancy partners across the globe.
8. Sample resumes preparation along with mock up interview session included.
9. Intellipaat Course Completion Certificate at the end of the course.
10. Professional faculty with more than 18 years of experience in the industry.
Complaint marked as Resolved Sep 20, 2016
they are ready to provide me one on one training whenever I am stuck.

Complaint Status


[Aug 22, 2016] Intellipaat customer support has been notified about the posted complaint.
Updated by monika.arya0118, Sep 19, 2016
After posting the comment just got a call from one of the intellipaat employee that she will send me a document to resolve my queries(which was again not enough). I felt little trust as some one from their end actually came with a helping hand and concerned about the course .
She requested me to remove this comment from consumer forum and I had to pay was no access to the course for which I have paid full amount.
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

Hi Monika,

We are providing quality training to our learners. As you said that you have purchased big data hadoop all in one combo and you have faced some issues, we understand your concern. Whenever you raised the ticket to our support team we replied you and solved your concern. Even our support team members called you and said to arrange a one to one session from the trainer. Still you are not ready.

For your kind information we would like to inform you that you were facing issue in installing Linux and Hadoop. You needed the proper guidance regarding the pre requisites required for hadoop course. From our side all tickets are closed. If still you have any issue in any of the course please raise the ticket again at [protected]@intellipaat.com, our support team will provide you complete support for your queries.

We want to notify you that our course content is already updated and we are providing latest technology courses. If further any updates will come in future then we will update our course and you can learn that @ free of cost because we are providing life time access to our learners. When you talk about our support process so I would like to tell you that we are providing 24*7 support to our learners and still the query cannot be resolved then we also provide one to one interactive session with trainers without any additional fee.

Thanks
Intellipaat Team
I have a very similar experience. I enrolled for Hadoop Admin and Advance Admin course and I was shocked to see the extremely quality of the course content . I am going to elaborate my complaint in a week's time if they don't update the course with latest version . I will spread the message in Twitter and Facebook and other social media and I encourage you to do the same . Do not let the cons go away without getting punished ... They 're robbers .
DeepaK2504's reply, Jan 24, 2017
I have received a response from the Intellipaat team .They have made some changes in the course and have agreed to enroll me for the online class for the course I registered .
DeepaK2504's reply, Jan 24, 2017
I have received a response from the Intellipaat team .They have made some changes in the course and have agreed to enroll me for the online class for the course I registered .

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    Intellipaat - The Online Courses are not at all upto mark