[Resolved] Vodafone India 3G — 3G Internet Pack Subscribed but No 3G Accessibility by SIM | |||
Dear Sir, I am a prepaid customer (Mobile No - [protected]) of Vodafone. I have subscribed to 3G Internet - 300MB on[protected] by Etopup. I am suffering from the following issues 1. That even after recharging my SIM with 3G pack my sim is not showing 3G network. 2.That have complained many times on 198, 111 & [protected], but none of the customer care executive is able to register my complaint. 3. That Customer Care Executives are cutting my Call after listening to my problem. 4. That I have called 4 times on[protected] to Vodafone Care, All customer care executives are have different opinion about my problems. Some of them are say that 3G Services are not activated on my phone, Some are cutting my calls, Some are saying send "ACT 3G" to 144, Some are configuring my internet settings which are already configured, Some are saying saying that 3G services are activated on my phone. This simply shows that CCEs are making fun of customers and are harassing them. 5. That I have also suffered from the same problem last month also and also complaint to Nodal Officer last month. 6. That even after paying for 3G services i have not been provided 3G services. This is prime facie evident from the above that this is a case of Fraud & Mental Harassment by Vodafone India and i am entitled to refund of amount paid for the period for which i have not given 3G services. Keeping in view the aforesaid problems, i request you to register my complaint and resolve as soon as possible. Regards, Nitin Garg, Contact No - [protected] R/o 2180/2, Shadi Khampur, New Delhi -110008 Was this information helpful? | |||
Dec 22, 2016 Complaint marked as Resolved Verified Support Jun 21, 2013 Vodafone India Customer Care's response Hi Nitin, Thank you for speaking with us. We will get back to you with an update in 48 hours. Regards, Vodafone Customer Care, Delhi & NCR Verified Support Jun 22, 2013 Vodafone India Customer Care's response Hello Nitin Garg, We value your time on the call with our executive. Hope we were able to assist you with the concern. Regards, Vodafone Customer Care. | |||
3 Comments | |||
Comments
3G in India — 3G
So now Reliance as well as Tata DoCoMo have launched their 3G plans.And BSNL and MTNL already had their 3G plans running since May. Do you think that India is ready for the 3G revolution? Which smart phones available in the Indian Market are 3G compatible?36%
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Vodafone — subscription
Dear sir/madam,Already I submitted my proofs for vodafone prepaid subscription.
But my connection has been disconnected today. As I have submitted already, why they are doing like this. I am missing important calls.
Please, verify it once....