[Resolved] Intex Mobile / Intex Technologies — 1 Month Over, Intex Does Not Have Battery in Their Stock

manojkroy

from New Delhi, Delhi

Address:

New Delhi, Delhi, 110017

Hi

My name is Manoj Roy. I would like to bring this issue that I have a Intex mobile model Cloud 4G Star. The battery got swollen right after one year of purchase for which I submitted the phone in Intex Care Center C/O Technocare Solution Pvt Ltd Lajpat Nagar, New Delhi on 19/12/16. The one completes today and the battery is still not in their stock so for. Every time I call the center they directly say to complaint to customer care of Intex and even the customer care of Intex replies the same answer that they do not the battery in stock. I have no clue how could this happen with whole Intex.

I have been without the smart phone since then and there is no hope for battery so far. My Jobsheet number is[protected]T001

I will be thankful if the problem get resolve soon.

Regards
Manoj Roy

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Feb 19, 2017

Complaint marked as Resolved

Intex Technologies customer support has been notified about the posted complaint.

Verified Support

Jan 18, 2017

Intex Technologies Customer Care's response Hi Manoj,
Sincere apologies for the unpleasant experience caused to you. We have noted your details. We'll have this checked with our team and shall update you at the earliest.

Thanks | Team Intex