[Resolved]  Intex Mobile — mobile repairing since one month

Address:Ranchi, Jharkhand

on 1st may i gave my intex aqua i5hd to msv service centre to solve my sensor problem and got back on 11th may. Two days later it stopped reading sim cards and was also showing invalid imei no. and i handed over to msv service centre on 16th may and yet I hadn't got my phone back. from that day only they say that tomorrow you l get your phone and daily i had to went there and come back idle. on excess request they returned my phone on 22nd may but yet the sim card was not working they renewed my job sheet and said me to come next day and made me come there daily and every day they make me sit there and returned me empty hand. when i call there they said your phone is ready and i was to call you but when i went there it was all opposite, they said sorry technician was absent thats y it is not solved please come on next day, next day they said that electricity is not here thats why its not completed come on next day next day they said today it is not possible come on monday.I went there on tuesday but still it was not completed i sat there whole day . every day they make me come there and return. on 1st june they returned my phone after making me whole day sit and wait there and at evening when i got my phone it was again not working full. the camera was not working and many other problems was there . they again said that they will send my phone to head office and said me to come after a week and when i call there to know what's my status they just say "ban jaayega to mil jaayega " . its now more than 1month but still i hadnot got my phone repaired . i might have got more than 100rs petrol expence for that plus wasted time . they had made me a joke . i dont know how to get my phone repaired.
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Complaint marked as Resolved 
intex replaced my intex aqua i5 hd with intex desire. as compared both replaced mobile marke value is less than my older mobile and also the replaced mobile lack of camera of better quality. older was 13 mp but they replaced with 10 mp camera mobile . they took two months to do this simple thing ., really poor performance of intex care. lets see how the new mobile performs and what more problems i will have to face in future.
Intex Technologies customer support has been notified about the posted complaint.
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Comments

today i contact intex care and they again said to wait for 1-2 weeks.

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