[Resolved] IRB Infrastructure — a request to the responsible authority for not collecting toll tax from college students.

Aj Mehta

from Vadodara, Gujarat

Address:

Anand, Gujarat

Respected sir/madam, myself aj d. Mehta from vadodara, gujarat, india. I am presently completing my degree from sardar vallabhbhai patel institute of technology, vasad, gujarat. Our institute is exactly located in vasad on n. H.8 behind the state transport depot. Most of the students commute from vadodara which is approximately 25 kms from vasad. The issue to be shared with you is about the toll plaza located at vasad which is built on n. H.8. Respectively. So, this is to inform you that we need to pay the toll tax of inr 175 (Return ticket) daily. This leads to very high transportation cost. Our institute is just 1 km from toll plaza but then also we need to pay the toll tax of inr 175 daily. So please a positive responce for this. I hope to receive a thankful reply from your side regarding the same. Thank you sir/madam. Hope you are having a nice day. Jai hind

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Dec 15, 2018

Complaint marked as Resolved

IRB Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jan 03, 2019

IRB Infrastructure Customer Care's response Dear Sir,
Greetings!
We are in receipt of your email dtd: 15.12.2018 relating to exemptions in the payment o[censored]ser fee for college vehicles at Vasad Toll Plaza on NH8, registered under ‘Indian Consumer Complaints Forum’ portal.
In this regards, we would like to clarify as under :
1. We are carrying out toll operations at aforesaid toll plazas as per the guidelines of the National Highways Authority of India (NHAI). User fee at toll plaza is collected as per National Highways Fee (Determination of Rates and Collection) Rules, 2008 and notification issued by Ministry of Road Transport and Highways (MoRTH), Government of India.

2. Please note that all concessions/discounts (including monthly passes) are governed by the notification issued by MoRTH for the Project. As per the notification issued by MoRTH for the said Project, there is no provision of exemption/concession in the payment o[censored]ser fee to any person/vehicle except as provided in the said notification.

3. Please note that there is no provision of any exemption/concession for educational institution mentioned by you as per said notification. Therefore, we regretfully inform our inability to consider your request for any exemption/concession from payment o[censored]ser Fee.

Thanking you & assuring you of our best services at all times.
Thanks & Regards,
Customer care – IRB Infrastructure Developers Ltd.