[Resolved]  IRB Infrastructure — charges 2 times for the toll while coming from mumbai to pune.

Address:606/a Kakade city, Karve nagar, Pune, Maharashtra, 411052

While i was paying at the toll i gave him my debit card he said its not working so i gave him another debit card. Then he said its done. But afterwords when i checked. 230rs got deducted from both of my account.
So i want my 230 rs refunded. I have attached the screenshot of my msg shoping debited so kindly mmake it refunded any how.
As i have paid twice for the toll
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Feb 13, 2020
Complaint marked as Resolved 
IRB Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jan 13, 2020
IRB Infrastructure Customer Care's response
Dear Sir,
We are in receipt of your email dated 11/1/2020, In this regard, would like to inform as under

1. Pursuant to expiry of concession period for Mumbai-Pune Expressway, we have already handed over project to MSRDC on 10/8/2019. The incident forwarded to us is subsequent to our handing over of project to MSRDC and therefore we express our inability to comment on same.

2. You are requested to take the matter with MSRDC and/or concerned Toll Plaza Operator.

Thanking you and assuring of our best services at all times.
Customer Care
IRB Infrastructure Developers Ltd.
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