[Resolved] IRB Infrastructure — double charge at khalapur toll | |||
On 20 february, we are travelling from mumbai to pune via expressway. After reaching at khalapur toll, toll attendant told us pay toll by cash and shown sticker of only cash not fast tag. We have paid 230 rupees by cash. But same time fasttag is also deducted at khalapur toll by 173 & at talegaon toll by 57 rupees. Irb infrastructure charged us twice via cash and fast tag too. Kindly refund amount in my fast tag at earliest. Was this information helpful? | |||
Apr 5, 2020 Complaint marked as Resolved IRB Infrastructure customer support has been notified about the posted complaint. Verified Support Feb 27, 2020 IRB Infrastructure Customer Care's response Dear Sir, We are in receipt of your email dated 24/2/2020, In this regard, would like to inform as under 1. Pursuant to expiry of concession period for Mumbai-Pune Expressway, we have already handed over project to MSRDC on 10/8/2019. The incident forwarded to us is subsequent to our handing over of project to MSRDC and therefore we express our inability to comment on same. 2. You are requested to take the matter with MSRDC and/or concerned Toll Plaza Operator. Thanking you and assuring of our best services at all times. Customer Care IRB Infrastructure Developers Ltd. | |||
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IRB Complex, Chandivli Farm, Chandivli Village, Andheri, Maharashtra, India - 400072
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