[Resolved] IRB Infrastructure — fastag amount deducted rs. 173/- from lonavala to pune

Mayuresh Ghosalkar

from Chandigarh, Chandigarh

Address:

Mumbai City, Maharashtra

Vehicle no mh04-kd-5672
Date of travel - 22nd feb, 20
Rs. 173 got deducted from fastag single side and again return.
May i know the exact amount required to travel from lonavala to pune. Or if irb has deducted extra amount whether it will get reversed? We have just received sms as a proof of deduction. Not further information is available.
Pl let us know.

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Apr 4, 2020

Complaint marked as Resolved

IRB Infrastructure customer support has been notified about the posted complaint.

Verified Support

Feb 27, 2020

IRB Infrastructure Customer Care's response Dear Sir,
We are in receipt of your email dated 22/2/2020, In this regard, would like to inform as under

1. Pursuant to expiry of concession period for Mumbai-Pune Expressway, we have already handed over project to MSRDC on 10/8/2019. The incident forwarded to us is subsequent to our handing over of project to MSRDC and therefore we express our inability to comment on same.

2. You are requested to take the matter with MSRDC and/or concerned Toll Plaza Operator.

Thanking you and assuring of our best services at all times.
Customer Care
IRB Infrastructure Developers Ltd.