[Resolved] IRB Infrastructure — Non-issuance or renewal of monthly toll pass | |||
Hello, My name is Shishir Srivastava I Stay at Vadodara and have to commute daily to Anand. Previously i had a vehicle details are : i 20 - GJ06 FC 5326 - as per google map the distance was 20.3 KM from the toll, but as per rule it was within the "radius" of 20 KM from the toll. I was issued the monthly pass then. I have now sold my i20 and have purchased a new vehicle having the same address registration and new number GJ06 KH 3643 - i requested the toll authorities to cancel my previous monthly pass and re-issue a new one against the new vehicle no. I also showed them Vehicle Registration and my identity with address (Passport), but now the authorities are denying to issue new card more over they are saying that they will cancel my current monthly pass as well. Please let me know if you can help in the matter. I will be going today again to pursue the matter with the toll authorities but i think as tax paying citizen of the country we should not be harrassed the way we are being treated. Just because we are honest and wanted to re-new our monthly pass i am being harrassed by the authorities whereas it was a straight forward process of issuance of new pass and cancellation of my old pass. Please help in the matter above. Regards, Shishir Was this information helpful? | |||
Apr 3, 2017 Complaint marked as Resolved IRB Infrastructure customer support has been notified about the posted complaint. Verified Support Mar 03, 2017 IRB Infrastructure Customer Care's response Dear Mr.Shishir, We have for reference your email dtd: 27.02.17 relating to issue of ‘Local Concessional Pass’ for your Car at Vasad Toll Plaza on Ahmedabad Vadodara NH-8, Highway and we wish to state as under: We have enquired the matter with Vasad Toll Management and we have been informed that as per your request the ‘Local Concessional Pass’ issued to your car GJ06 FC 5326 (i 20) has been cancelled and the ‘Local Pass Sticker No.1541’ is issued to your new car GJ06 KH 3643 (Creta), on 18.02.17. Please refer our discussion over phone on 03.03.17. We hope it will suffice your queries. Nitin V Bansode Head Toll Operations IRB Infrastructure Developers Ltd, nitin.[protected]@irb.co.in | |||
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