[Resolved] IRB Infrastructure — toll collection at pune mumbai expressway even fastag amount also deducted | |||
I was traveling from Talegaon to Mumbai on 16th June evening, as my car has fast tag attached. So we ask toll people whether fast tag amount got deducted or not? He said not? He demanded toll, so we paid, Later I got the message that from fast tag also amount got deducted!!! This is pure cheating, you are looting the normal people and allow VIP people to pass without getting toll from them. Yogesh [protected] Was this information helpful? | |||
Jul 21, 2019 Complaint marked as Resolved IRB Infrastructure customer support has been notified about the posted complaint. Verified Support Jun 20, 2019 IRB Infrastructure Customer Care's response Dear Sir, We have received your email, as you have not shared toll receipt & Fastag debit amount SMS, we are unable to investigate in this issue. Please share toll receipt & SMS snap shot for further action. Thanks & Regagrds, Customer Care IRB Infrastructure Developers Ltd. | |||
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+91 22 6640 4220
IRB Complex, Chandivli Farm, Chandivli Village, Andheri, Maharashtra, India - 400072
Please find attached SMS for FASTTAG.
The receipt for toll plaza I will try to find, but you can check your CCTV car No MH46 BK 9918 from which till has been collected on Sunday 16th June evening after 7 pm.
Rs 138.0 has been deducted on your Union Bank of India FASTag ending 1334 on 16/06/2019 19:45:16 at Khalapur Toll Plaza. Available balance is Rs. 62.0
Regards,
Yogesh
[protected]