[Resolved] IRB Infrastructure — wrong deduction of toll in mumbai-pune express highway | |||
On 01st november'19 while travelling from mumbai to pune through new mumbai-pune express high way, at khalapur toll plaza inr 173 had been deducted from fast tag account vide txn id [protected]. While existing from talegaon toll plaza the amount of inr 173 had been again deducted vide txn id [protected] instead of inr 57. So excess amount of inr 116 had been deducted from my fast tag account I want to revert the money Was this information helpful? | |||
Dec 9, 2019 Complaint marked as Resolved IRB Infrastructure customer support has been notified about the posted complaint. Verified Support Nov 08, 2019 IRB Infrastructure Customer Care's response Dear Sir, We are in receipt of your email dated 05/11/2019, In this regard, would like to inform as under 1. Pursuant to expiry of concession period for Mumbai-Pune Expressway, we have already handed over project to MSRDC on 10/8/2019. The incident forwarded to us is subsequent to our handing over of project to MSRDC and therefore we express our inability to comment on same. 2. You are requested to take the matter with MSRDC and/or concerned Toll Plaza Operator. Thanking you and assuring of our best services at all times. Customer Care IRB Infrastructure Developers Ltd. | |||
 1 Comment | |||
Comments
GJ05RE6816 is register with surat rto i was passing my car in last lane which is pass for local vehicle free of charge but due to Fastag irb choryasi toll plazas deduce 75₹[protected]+75₹[protected]
![]()
![]()
![]()
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
26%
Complaints
843
Pending
0
Resolved
215
+91 22 6640 4220
IRB Complex, Chandivli Farm, Chandivli Village, Andheri, Maharashtra, India - 400072