Irctc — air ticket not booked, money taken, no intimation

Address:

Sundargarh, Odisha

I have booked an a flight ticket on 26 dec 2017 from ranchi to delhi in the name: sushama satpathy. Paid amount rs2954.

No confirmation, intimation was given about the non-booking of such ticket.

As a result i enquired irctc on tool free no and it was very difficult to contact

Then i knew from go air office that this ticket has not been booked but money paid fom our bank.

Then i rebooked another ticket in the same name on 28.12.11 paying rs3450 again through irctc. Wth the same name.

Such process and rpt action made me to spend rs504 in excess. (Pnr-td4isx)

It is not a mistake of mine.
I wish irctc to take care of this excess amount or else i will be dissatisfied.