Indian Railway Catering & Tourism Corporation [IRCTC]

Irctc — Degrade of train ticket from Two tyre AC to Three tyre AC.

krishna1702

from Madurai, Tamil Nadu

Address:

Chennai, Tamil Nadu

I booked a ticket from Chennai Egmore to Tanjore junction. I booked a Two tyre AC ticket( A1 43). The PNR number of the ticket is [protected]. I was degraded from a two tyre AC ticket to a three tyre AC ticket( A1 19). I am an elderly person and I had booked a lower birth. Due to the degradation I was given an Upper birth which discomforted me the whole journey. I wanted to know why there was a degradation in my confirmed ticket and I want a full refund of that journey fare because of the distress caused to me by IRCTC's mistake.

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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Comments

Anshul Kulshrestha

Jun 29, 2022

My Journey Dated 16-June-2022 PNR [protected] from Train No. 12282 booked for 3 AC from New Delhi to Bhubaneshwar. The ticket got confirmed from RAC status but the allotted confirmed ticket was handed over for Sleeper Class with confirmation status of S2 29 seat directly on the Date of Journey without prior information from IRCTC.
Making it impossible for me to arrange for any other arrangement, Kindly look into the matter because the ticket amount differential for 3AC and Sleeper should be refunded back into my account.
Request you to register my complaint and expedite the refund process.