Irctc — food damage

Address:

Hyderabad, Andhra Pradesh, 500064

Hello

my PNR # [protected], I booked 2AC for two adults and an infant, I was travelling from Jabalpur to Secundrabad, on 27th December 2017. during the journey I kept my luggage under the seat and in the night but when i opened my nag in the morning I found that the bag was ripped off and the food was eaten by rats inside the train. This was shocking for me as at least 2AC is more secured than the general dabba.

I complained this to the TC on duty his name was "CTI NGP NR SK Singh" and instead of registering my complaint he advised me to not to keep the luggage under the seat, this was pathetic and unprofessional and unacceptable behaviour from a public servant. He was advising me to not to keep the luggage down and where am I suppose to keep ? on his head.

I want serious action to be taken against this and the TC on duty.

Thank you.