Irctc — irctc tdr status showing cr repudiate

Address:

guwahati, Kamrup Metropolitan, Assam, 781012

Dear Sir/Madam,

I had booked a ticket from GHY to AGTL journey date 17 JULY 2019, but the TRAIN TERMINATED SHORT OF DESTINATION .I had filed the TDR on the same day at 17-JULY 2019 06:58: PM .
The status of TDR showing CR Repudiate.Please help me on this asap. As per rule total amount of ticket should be refunded if the train TRAIN TERMINATED SHORT OF DESTINATION .

PNR: [protected]
TRANSACTION ID : [protected]
PASSENGER NAME: M SARKAR
PASSENGER NAME: S SARKAR.

Date of Journey: 17-JULY-2019 Ticket Amount: 380.0 TDR Filing Date: 17-JULY-2019 06:58: PM
TDR Zone: Northeast Frontier Railway