[Resolved]  Irctc — Non Availability of Attendant, arrogant behaviour of other attendant worst service in AC Coach

Address:Mumbai City, Maharashtra

I m travelling by 12133 Mangalore express from CSM to Maed ngalore by Coac B2 Seat No 15.

There was no attendent were there to provide sheets and pillow till thane crossed when i had aske one of the attendetn he misbeaved and didnt bother about the complaint also.The attendent of our coach was sleeping in the toilet more than an hour who didn come out.The other attendent had provided the sheets with very arrongance behaviour, Even AC of the coach was not on till thane station even the middle light and the charging points are not on ...with repeted follow up n complits lights was n charging points were on..but very poor cooling of AC.No attendent is bother about the complaint as I warned then about the the complaint of there missbehaviour they even didnt ccare about then welomed the complaint.
It is very shameful to inform that these people are not bother about there job responsiblities.Next day anothe attendent visitied my birth to collect the blanket by 12 noon..i asked him let it remain again he missbahaved trying to teach me the rules.
I relly be greatful if you people can take serious action on this matter.Still B2 coach attendent is not avalable in the coach other guys perfomed his duties.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10797
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information