Irctc — refund money not credited my saving account

Address:

Ichapur West Bengal

On 21 feb 2020 i booked, train ticket, through irctc by use canara bank debit card, the money (Rs. 6017.36) was debited from my saving a/c[protected].
Then cancelled the ticket on 19-mar-2020. Pnr number : [protected]
Cancellation id : [protected].

Money was refunded by irctc by two instalment, rs.5220.0 on 21-mar-2020 and rs.760.00 on 04-apr-2020. But only rs.5220.00 creadited to my account, and rs 760.00 bank refund txn id - [protected], 04 apr 2020 not creadited till date

S. No rfnd amt status settlementid date
1 760.0 refunded [protected] 04-apr-2020 bank refund txn id - [protected]
2 5220.0 refunded [protected] 21-mar-2020 bank refund txn id - [protected]

Canara bank ichapur, west bengal.
Baa/c no[protected]
Ifsc-cnrb0002804
I am really confused whether the problem is with irctc or canara bank. When i ask irctc customer service they are blaming the bank and similarly when asked to canada bank customer care they are blaming irctc