[Resolved]  Irctc — Refund not get

Dear Sir, I booked for 27.10.2013 Falaknuma Exp ticket . But on that date train cancelled.No information coming regarding TDR filling process from irctc.We general people, we don;t know regarding TDR.1st nov irctc customer care themselves filled TDR, but after that they told that i can;t any refund for the same.so, i want to know why they should not inform me regarding TDR fillng? why they filled TDR after 72 hrs? why can i not get my money refund?kindly reply me. My ticket details is given below. Ticket Details: Pnr Number: [protected] Transaction ID: [protected] Train No: 12704 Train Name: FALAKNUMA EXP From Station: SECUNDERABAD JN(SC) To Station: HOWRAH JN(HWH) Date: 27/10/2013 Class: SL Boarding: SECUNDERABAD JN(SC) Resv Upto: HOWRAH JN(HWH) Quota: General Booked By: Ticket Details S# Name Age Sex Res-Status cancellationDate 1 SRIJIB KR MANNA 24 Male Booked 2 PURBA CHATTERJEE 20 Female Booked kindly reply me. My [protected]@gmail.com [protected]