Irctc — refund not received for my train ticket - tdr filed on 10.08.2019 for the train diverted and not touching the boarding station

Address:

411038

On 19.05.2019 i have booked tickets vide pnr no. [protected] and paid rs. 2095.00. Due to the train diverted and not touching boarding station, i could not travel and filed tdr on 10.08.2019 vide registration no.[protected].

On 11.09.2019 at last the status of the refund shows : "refund approved by
Officer, payment under process", and until today nothing has moved and i am still waiting for the refund without any clue and information. I did not receive the refund amount as at 23.09.2019.

The drama o[censored]pdating the enclosed sheet is going on since 10.08.2019 with no refund. I am not sure how many months, railways keeps passengers money with them for no fault of the passengers.