Irctc — TDR refund refused for false reasons.

Address:

Kanpur, Uttar Pradesh

This is regarding the TDR I filed on 30th August 2014 because the train arrived at kanpur central four hours late than the scheduled time. However irctc refused my refund giving the reason that train was NOT more than three hours late. I have complained to irctc four times but they have not replied. All the related details are mentioned below. Transaction ID: [protected] Train No./ Name: 02112/LKO LTT AC SPL PNR Number: [protected] Date of Journey: 30-Aug-2014 Date Of Boarding: 30-Aug-2014 Date of Booking: 23-Aug-2014 From: KANPUR CENTRAL (CNB) To: LOKMANYATILAK T (LTT) Boarding At: KANPUR CENTRAL (CNB) Resv Upto: LOKMANYATILAK T (LTT) Quota: GENERAL (GN) Class: FIRST AC (1A) Ticket Amount: 3685.0 Ticket Type: E-Ticket Reason For TDR: Train Late More Than Three Hours and Passenger Not Travelled. TDR Filing Date: 30-Aug-2014 18:28:30 HRS TDR Status: TDR Repudiate Cancellation ID: [protected] TDR Zone: CENTRAL RAILWAY (CR) Registration No: DCR050914W13094 Repudiate Date: 24-Sep-2014 Reason for Repudiate TDR: Train NOT more than 3 Hours LATE Thanks & rgrds, supreet shukla.