Irctc — TDR refused for false reason

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Kanpur, Uttar Pradesh

The following TDR was registered within the time stamp but IRCTC once again has refused for the refund by giving a false reason.This is the second time it has happened. Please help me out. Transaction ID: [protected] Train No./ Name: 11124/GWL BJU MAIL PNR Number: [protected] Date of Journey: 04-Dec-2014 Date Of Boarding: 04-Dec-2014 Date of Booking: 03-Dec-2014 From: KANPUR CENTRAL (CNB) To: SIWAN JN (SV) Boarding At: KANPUR CENTRAL (CNB) Resv Upto: SIWAN JN (SV) Quota: TATKAL (CK) Class: SECOND AC (2A) Ticket Amount: 1400.0 Ticket Type: E-Ticket Reason For TDR: Train Late More Than Three Hours and Passenger Not Travelled. TDR Filing Date: 05-Dec-2014 11:10:18 HRS TDR Status: CR Repudiate Cancellation ID: [protected] TDR Zone: EAST CENTRAL RAILWAY (EC) Reason for TDR Registration Failed: Invalid TDR Timestmap : DELAY Thanks &regards, Supreet Shukla.