[Resolved]  Irctc — TDR rejected for diverted train

Address:

West Godavari, Andhra Pradesh

sir, I have booked ticket PNR no. [protected] from TDD to YPR. But the train HWR-YPR was diverted on the journey date (13-oct-2014), and train didn't travel through boarding station. I was trying to file TDR from 13-oct-2014 for this eTicket, but I was getting following error. "TDR will be allowed after charting and train departure." On 18thOct-2014 only, I could successfully file TDR. (cancellation ID [protected] ). But TDR status is showing "CR Repudiate". This is problem from irctc, as IRCTC did not allow filing TDR within 3 days of scheduled date of journey. As a proof, I have attached snapshots of failing messages while trying to file TDR before 18thOct2014. I have sent email to [protected]@irctc.co.in. But they are telling TDR was filed after 3 days. so they wont process the tdr. But this was fault from irctc. they didnt allow filing TDR within 3 days. I have even sent an email regarding this TDR filing problem to same email address. they didn't respond. Please do the needful.