Irctc — transaction done but ticket not booked

Address:Nagpur, Maharashtra

i had been booking my e-ticket for 2 pax via state bank net banking transation ref no. IG00HRCMY0 for Rs.4012.47 on 11/12/2014 01:43:34 ..My account has been debited successfully but my ticked is not booked and i didnt even get PNR no...my transaction id of e-ticket is [protected] .my date of journey is 04/01/2015 from howrah to nagpur .i want refund asap..
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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please do it asap

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