Irda — fraud with me from exide life insurance

Address:

Amritsar, Punjab

Name of person is : rakesh ranjan, sweta.
Ph:[protected], [protected].

Sweta and rakesh called me and told he is calling from exide life insurance dept, giving me offer if i buy two policy of 25000 yearly for 7 years. And i will get cashback 2400 rs per month. After receiving welcome kit policy document i told it is not mention in policy document, he told me you will receive it soon, he kept promising and kept calling me. When i didnt receive i started calling him always promised in few days, then i complained now the company is saying policy issued and it is out of free lock period so can't be refunded and you can not be given these benefits as well. Now since last one week sweat and rajesh above phone is stopped.

After they are not picking my call, when i ask customer care to cancel my policy the are saying policy is out of free look period, the cant help me.
I have email sent by them with terms, still company is not taking actions.

Thanks and regards
Mukesh dhondiyal
[protected].