Irda — insurance company and tpa

Address:	Mumbai City, Maharashtra, 400001
Website:	irda

In case of mediclaim claim is processed by tpa and they pass the claim as per norms. If customer is not satisfied as he did not get full, what to do? Tpa will never reply your griviences and insurancece company will say go to tpa. Who is final authority tpa or insurance company? Tpa is the arrangement made by insurance company as they cannot cope up so called load. Can anybody throw light on this tricky issue? Irda. Please reply